Support Area
Human Resources
A clear, engaging employee experience and strong HR infrastructure.
Career Development, Transparency, and Engagement
ImpactBuild a clear, engaging employee experience
ActionEstablish structured career development, improve transparency in pay and promotion, and strengthen employee engagement to increase satisfaction, retention, and morale across the institute
Key Performance Indicators
Employee satisfaction score (annual pulse survey; target ≥ 75th percentile of comparable research institutions by 2030)
Progress updates
Pulse survey went out in Q3, metrics to be updated in Q3-Q4.
Employee Net Promoter Score (eNPS): likelihood of recommending BTI as a workplace
Progress updates
13 responses: Response % Yes, without reservations 61.5% Yes, with reservations 38.5% No 0%
Internal mobility rate (% of employees receiving promotions, expanded responsibilities, title changes, or lateral growth opportunities)
Progress updates
2 promotions were given in Q1 of 2026. Will have more data to add in Q1 of 2027 based on performance reviews.
Pay equity ratio across demographic groups within the same salary band
Progress updates
Comp analysis will be completed in Q3-Q4. Data will be looked at in Q1-Q2 of 2027.
Compliance & Risk Mitigation
ImpactProtect the Institute through strong HR infrastructure
ActionEnsure HR policies, procedures, and documentation are compliant, clear, and consistently maintained to reduce risk and support organizational integrity
Key Performance Indicators
% of HR policies reviewed and updated annually
Progress updates
metrics being reviewed.
Number of significant compliance findings from internal or external audits
Progress updates
403b audit is not complete yet. I-9's are up to date, no findings.
% of employees completing required compliance training
Progress updates
metrics being reviewed.
% of employees acknowledging the employee handbook
Progress updates
Updated handbook will go out in Q4 of 2026. Metrics updated in Q1-Q2 of 2027. New and improved handbook will go out in 2027/2028.