← Overview

Support Area

Operations

Building infrastructure science can rely on.

AI Acceleration

ImpactBuild an AI-ready institute

ActionDeploy AI tools, training, and governance to accelerate discovery and strengthen operational excellence institute-wide

Key Performance Indicators

1

% of staff using AI tools at least once/week (target: 80%)

Progress updates

2026: Q1-Q250%

As per the latest community survey

2

% of staff engaged in AI training (target: 20% annual growth)

No progress updates yet.

3

Number of workflows with quantified improvements due to AI (time saved, cost reduced, errors decreased; target: 30% growth annually)

No progress updates yet.

Capital Planning

ImpactBuild infrastructure science can rely on

ActionDevelop a coordinated multi-year capital investment roadmap that aligns infrastructure decisions with Strategic Plan priorities

Key Performance Indicators

1

% of capital projects aligned with the Strategic Plan (target: 100% in 2030)

No progress updates yet.

2

On-time & on-budget delivery rate for capital projects (target: > 85% in 2027 and > 90% in 2030)

No progress updates yet.

3

% of capital roadmap reviewed and updated annually (target: 100% by 2030)

No progress updates yet.

Security & Continuity

ImpactProtect our people, data & mission

ActionImplement a comprehensive security and resilience strategy to ensure critical research operations can recover quickly from disruption

Key Performance Indicators

1

% of Disaster Recovery, Business Continuity, and Cyber Incident Response plans reviewed and updated annually (target: 100% by 2030)

No progress updates yet.

2

% of critical systems with tested and validated recovery procedures (target: 100% tested annually)

No progress updates yet.

3

% of DR, BC, and Cyber plans exercised through tabletop drills per year (target: 100%)

No progress updates yet.

Research Operations

ImpactFewer steps, faster answers

ActionStandardize administrative support and modernize policies to streamline research activities across the institute

Key Performance Indicators

1

Faculty satisfaction with research & admin support (annual survey, target ≥ 8/10 by 2030)

No progress updates yet.

2

% reduction in steps for key research support processes (target: 30% by 2030)

No progress updates yet.

3

% of research support processes documented, standardized, and consistently applied (target: > 90% of a baseline list by 2030)

No progress updates yet.