Support Area
President's Office
Ensuring accountability, vision alignment, and external visibility.
Accountability
ImpactBuild transparency and ensure sustainability
ActionEnsure that the Strategic Plan works. The support areas understand and follow the principles of service, and we measure and share the impact we make.
Key Performance Indicators
Faculty/researcher service satisfaction score (annual survey ≥ 8/10 by 2027)
No progress updates yet.
% of support units with defined service principles and a documented performance review process (80% in 2028, 100% in 2030)
No progress updates yet.
% of strategic plan milestones completed on schedule per year (≥ 90% each year)
No progress updates yet.
Vertical Integration
ImpactMission and vision
ActionEngage the board on our BTI life
Key Performance Indicators
% of board members participating in at least one BTI on-site or researcher-led experience per year (≥ 80% in 2028, 100% in 2030)
No progress updates yet.
% of board members who made or helped increase a philanthropic gift in the past 12 months (100% each year)
No progress updates yet.
Presidency Charter
ImpactProtect our people, data & mission
ActionWrite and use the charter of the BTI presidency
Key Performance Indicators
Board satisfaction score with presidential performance (annual structured evaluation tied to charter responsibilities) — at least 9/10 each year
No progress updates yet.
Number of EDI commitments in the charter with measurable progress per year (2 per year)
No progress updates yet.
National and International Visibility
ImpactPositioning
ActionExternal visibility and partnerships, representing BTI nationally and internationally, to funders, government, and peer organizations
Key Performance Indicators
Number of invited keynotes/talks per year (target: 2)
No progress updates yet.
New funding secured or influenced by presidential engagement (≥ $200,000 per year)
No progress updates yet.
Number of meetings with Cornell leadership resulting in research collaborations, new grants submitted, or shared publications
No progress updates yet.